Frequently Asked Questions
Everything you need to know about shopping with SHOP ABC
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $50. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for an additional fee.
How do I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your package in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our Returns Portal to start a request.
What payment methods do you accept?
SHOP ABC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your products covered by a warranty?
Yes, all electronics and home goods sold by SHOP ABC come with a standard 1-year manufacturer's warranty against defects. Please keep your digital receipt for any claims.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team via live chat.